Privacy Policy

Last updated: 4/15/2026

This Privacy Policy describes how Flexible Product Discounts ("we", "us", or "our") collects, uses, and protects your information when you use our Shopify app.

1. Information We Collect

When you install and use Flexible Product Discounts, we collect:

• Store Information: Your Shopify store URL, store name, and basic store details
• Product Data: Information about products, collections, product types, and tags you configure for discounts
• Discount Configuration: Your discount settings, percentages, and product selections
• Authentication Data: Shopify access tokens (securely encrypted) to communicate with your store

We do NOT collect: Customer personal information, payment data, or order details.

2. How We Use Your Information

We use the collected information solely to:

• Provide and maintain the discount functionality in your Shopify store
• Store and retrieve your discount configurations
• Apply discounts to eligible products at checkout
• Improve and optimize our service performance
• Provide customer support when requested

3. Data Storage and Security

Your data is stored securely in our database hosted on Supabase (a secure, enterprise-grade database provider). We implement industry-standard security measures including:

• Encrypted data transmission (SSL/TLS)
• Secure authentication tokens
• Regular security updates and monitoring
• Restricted access to authorized personnel only

4. Data Sharing and Third Parties

We do NOT sell, trade, rent, or transfer your data to third parties for marketing or any other purposes. Your data is used exclusively to provide the discount functionality within your Shopify store.

Third-party services we use:

• Shopify: To integrate with your store and apply discounts
• Supabase: For secure data storage
• Fly.io: For application hosting

These services are bound by their own privacy policies and security standards.

5. Data Retention and Deletion

We retain your data only as long as your app is installed. When you uninstall the app from your Shopify store:

• All your discount configurations are automatically deleted
• All product associations are permanently removed
• Your store information is erased from our database
• This deletion is immediate and irreversible

6. Cookies and Tracking

Our app uses minimal cookies and tracking mechanisms:

• Session Cookies: To maintain your authenticated session with Shopify
• No Analytics Cookies: We do not use third-party analytics or tracking services
• No Advertising Cookies: We do not serve advertisements or use advertising networks

7. Your Rights (GDPR/CCPA Compliance)

You have the right to:

• Access: Request a copy of your data stored in our system
• Rectification: Request corrections to inaccurate data
• Deletion: Request immediate deletion by uninstalling the app or contacting us
• Portability: Request your data in a machine-readable format
• Objection: Object to our processing of your data (by uninstalling the app)

To exercise these rights, please contact us at support@triplebit.com

8. Children's Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice in the app. The "Last updated" date at the top of this policy reflects when changes were made.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@triplebit.com

We will respond to your inquiry within 30 days.